Privacy Policy
Roseash Ltd t/a Digital Print Media (DPM)
This privacy notice tells you what to expect us to do with your personal information.
· Contact details
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· How to complain
· Contact Details
Roseash Limited t/a Digital Print Media (DPM), a limited company registered in England (company number: 29200800), whose registered office is Unit B, The Heights, Ibstone Road, Stokenchurch, Buckinghamshire, HP14 3BG
· What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
o Your title;
o Your name;
o Your postal/delivery address;
o Your email address;
o Your telephone number;
o Purchase or account history
o Payment details (including card or bank information for transfers and direct debits)
o Account information
We collect or use the following information for the operation of customer accounts and guarantees:
o Names and contact details
o Addresses
o Payment details (including card or bank information for transfers and direct debits)
· Lawful bases and data protection rights
Our lawful bases for collecting or using personal information to provide services and goods are:
o Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
o Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Where we get personal information from
o Directly from you
o Suppliers and service providers
· How long we keep your information
We are required by law to keep Your personal information only for as long as is necessary for the purposes for which we are using it. The period for which we keep Your personal information will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.
· Your rights
You have the right to ask us to:
o Confirm what personal information we hold about You and provide You with a copy of that data;
o Correct any personal information that is inaccurate;
o Remove Your personal information where there is no good reason for us to continue to hold that data;
o Temporarily stop using Your information if You are questioning our right to use that data and in other circumstances where that right is applicable;
o Stop using Your personal information unless we can demonstrate a valid reason we need to continue to hold that data.
o Stop using Your personal information to send You marketing materials such as our catalogue, marketing email, discounts, or vouchers.
Provide You with the personal information that You have provided to us, in a structured and commonly used electronic format, or transmit that information directly to another company if that is technically feasible. This applies where we are using Your personal information on the basis of Your consent or because it is necessary to perform a contract with You (see How do we use Your personal information, above).
Our security procedures mean that we may request proof of identity before we are able to disclose Your personal information to You or comply with other requests.
We want to make sure that the personal information we hold about You and Your preferences as to how we contact You are accurate and up to date. If any of the details are incorrect, please let us know (details below) and we will amend them.
If you are unhappy about the way we have handled your data and we have been unable to resolve your complaint you have the right to lodge a complaint with the data protection supervisory authority in your country of residence.
In the UK this is the Information Commissioner’s Office (ICO). For further details, see https://ico.org.uk.
· How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.